About Avenex
To empower NEMT providers with the technology they deserve.
We bridge the gap between street-level compliance and seamless revenue recovery. Non-Emergency Medical Transportation is one of the most operationally complex segments of healthcare — we build intelligent, automated software that simplifies this complexity, unifying dispatch operations and billing workflows so you can focus on patient care, not paperwork.
The Problem We Set Out to Solve
Avenex was born from a simple observation: NEMT providers were running highly complex healthcare logistics operations using a fragmented patchwork of repurposed delivery apps, chaotic spreadsheets, and outdated billing software.
Agencies were losing massive portions of their hard-earned revenue in the gaps. Dispatchers were drowning in manual data entry from mismatched broker manifests, drivers were missing critical on-street compliance logs, and billing teams were spending weeks manually fixing rejected EDI claims.
We realized that standard logistics software wasn’t enough. NEMT required a specialized, hyper-integrated operating system that treated transport data as a valuable financial asset from the exact millisecond of booking. So, we built Avenex — the first platform that natively binds fleet dispatch, compliance gates, and a complete automated Revenue Cycle Management (RCM) engine into a single, unified workspace.
Our values
The Values That Guide Our Code and Support
Precision-First Engineering
In healthcare billing and transportation, details matter. We engineer our software with double-check safeguards — such as live eligibility checks and automatic rate-code mapping — to ensure that our users get things right the first time, every time.
Compliance Without Friction
We believe compliance shouldn’t slow your drivers down. Our Avenex Driver+ mobile interface turns complex broker rules and Medicaid requirements into automated, effortless daily workflows on the road.
Uncompromising Data Reliability
Your trip data is your cash flow. Our “persist-first” intake architecture is designed to securely preserve and sync your rosters, ensuring that network outages or downstream broker system drops never cost your agency a trip.
Customer-Obsessed Partnership
We do not view ourselves as just another software vendor. When you run on Avenex, our team is deeply invested in your operational scale, your cash flow acceleration, and your long-term fleet growth.
Purpose-Built for Both Sides of Your Business
Standard software forces you to choose between dispatch efficiency and billing speed. Avenex is designed natively to master both.
The Operations Suite
Intelligent route optimization, live GPS fleet maps, auto-assignment proximity algorithms, and a step-by-step guided driver app.
The RCM Suite
Unified ingestion of direct payers and complex broker manifests, pre-submission denial screening, auto-generated EDI 837P files, and automated 835 remittance reconciliation.
Let's build a stronger, more profitable fleet together.
See how automating your entire booking-to-billing loop can accelerate your cash flow and streamline your back office.