What we do
Everything NEMT, End to End.
Run intake, dispatch, driver compliance, and billing on one platform.
Omnichannel Intake & Broker Integration
The Promise: Connect your brokers without touching a line of code.
Direct Integration
Stop hopping between chaotic broker portals and manual spreadsheets. Avenex seamlessly captures direct insurance bookings and major national broker manifests onto a single, automated screen.
Persistent Protection
Runs in a secure, quiet background pipeline that protects your operational data. If your dispatch office loses internet connection, your assigned trip rosters are safely stored and never dropped.
Zero Typing
Completely eliminates manual typing errors and roster transfer delays — broker data flows directly into your dispatch queue.
Smart Dispatch & Live Fleet Orchestration
The Promise: Absolute fleet control from a single screen.
Smart Auto-Assignment
Maximize your margins and trip density. Our live engine ranks the best-positioned, fully certified drivers for every ride based on distance, vehicle equipment, and active credentials.
Automated Status Logs
Replace constant check-in phone calls with dynamic, real-time status updates. The dispatch board tracks En Route, Arrived, Aboard, and Complete automatically.
Overtime Shields
Automatically monitors driver schedules to flag shift overtime before dispatching vehicle trips — protecting your fleet from compliance risk and payroll overruns.
Avenex Driver+ Mobile App
The Promise: Enforced compliance, step-by-step, on every shift.
Frictionless Workflows
Turn complex compliance requirements into an intuitive, step-by-step guided daily manifest. Drivers know exactly what to do — and can’t skip the steps that matter.
Bulletproof Proof-of-Delivery
The app acts as your on-the-road compliance guard, gating trip completion behind broker-mandated signatures, GPS-stamped coordinates, and photo proof of delivery.
Safety Integration
Built-in Driver Vehicle Inspection Reports (DVIR) are recorded and locked directly inside the trip manifest before a driver can view their day’s schedule.
Automated NEMT Billing & RCM Suite
The Promise: Delivered means billed. Every single time.
Eliminate Re-Keying
The exact millisecond your driver taps “Complete” in the field, Avenex builds a flawless electronic claim based on parameters locked during scheduling — no manual data entry required.
Built-in Coding Logic
Automatically resolves complex regional service codes, mileage multipliers, and plan rates without manual administrative intervention or billing staff lookup tables.
Clearinghouse Gate
Runs proactive claim pre-screening to eliminate spelling typos, invalid authorizations, and code conflicts prior to submission — catching denials before they happen.
50-State Regulatory & Compliance Guard
The Promise: Update system guidelines instantly — zero coding required.
Pre-Configured Rulesets
Protect your agency from retroactive audits. Avenex comes loaded with regulatory templates tailored to local state mandates and managed care organizations across all 50 states.
Instant System Updates
Adjust geofence bounds, wait times, booking rules, and credentials directly from your admin dashboard. Changes deploy in seconds, not weeks.
Zero Downtime
Watch changes go live across your fleet’s dispatch screens and driver mobile apps instantly — without developer tickets, support requests, or system outages.
Predictive AI & Optimization Engine
The Promise: Protect your margins quietly in the background.
No-Show Prediction
Save dispatch resources and fuel costs. Our background AI analyzes historical passenger patterns to flag high-risk cancellations before you send a vehicle.
Nightly Manifest Optimization
Runs batch route planning overnight to group rides, maximize multi-load efficiencies, and eliminate empty deadhead miles — so your drivers start the day with a tighter schedule.
Automated Rejection Decoding
Decodes complex clearinghouse denial codes into clear, actionable steps for three-click corrections. Your billing team stops guessing and starts fixing.
Tell us where the pain is
Bring your biggest operational problem and we’ll show you the fix in 30 minutes.