THE OPERATING SYSTEM FOR NEMT

From dispatch to billing — fully automated.

Avenex connects automated broker intake and smart on-street driver compliance directly into an intelligent, self-building billing engine. Keep your dispatchers in control, your drivers compliant, and your claim denials down to nearly zero.

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NEMT providers lose money in the gaps

Mismatched broker files, missed odometer readings, outages that drop rides, and rule changes you only discover during an audit. Avenex closes every one of those gaps.

WHY AVENEX
22%
Average Fleet Trip Density — smart proximity-matching and nightly batch optimizers pack your manifests tightly, minimizing empty deadhead miles.
35%
Administrative Labor Savings — automating manual broker copy-pasting, route scheduling, and billing code reconciliation.
100%
Enforced Compliance Capture — the Driver+ app locks trip completion behind mandatory, broker-specific gates every single time.
$0
Custom Development Fees — change scheduling windows, geofences, and billing rules instantly via zero-downtime admin toggles.
WHY TEAMS CHOOSE AVENEX

Built for the full NEMT journey

One platform spanning intake to billing, with compliance enforced at every step — purpose-built for medical transportation, not a generic delivery app.

50-State Rule Control
Update scheduling windows, Medicaid rules, wait times, or required billing fields instantly from your admin dashboard — no custom code, …
Unify Payers & Brokers
Intake engine standardizes direct insurance schedules and complex broker rosters into one unified dashboard, with persist-first security that guarantees zero …
Complete, Built-In RCM
No separate billing software or third-party transfer required. Avenex automatically builds, scrubs, and submits clean EDI 837P electronic claims the …
Enforced Street Compliance
The Avenex Driver+ app acts as your on-the-road compliance gate, locking trip completion behind broker-mandated signatures, GPS locations, and photo …

The six pillars of the Avenex platform

Everything you need to run your NEMT business, working together end to end.

Omnichannel Intake & Broker Integration
Omnichannel Intake & Broker Integration
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Avenex Driver+ Mobile App
Avenex Driver+ Mobile App
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Automated NEMT Billing & RCM Suite
Automated NEMT Billing & RCM Suite
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50-State Regulatory & Compliance Guard
50-State Regulatory & Compliance Guard
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Predictive AI & Optimization Engine
Predictive AI & Optimization Engine
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Smart Dispatch & Live Fleet Orchestration
Smart Dispatch & Live Fleet Orchestration
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HOW IT WORKS

From broker to billing — nothing falls through the cracks

Here is exactly how a trip moves through Avenex, with full operational visibility at every stage.

Step 1 — Broker Sends a Trip
Step 1 — Broker Sends a Trip
However the broker prefers to send it — webhook, REST API, or CSV over SFTP — Avenex ingests, de-duplicates, and …
Step 2 — Coordinator Schedules
Step 2 — Coordinator Schedules
Live eligibility, authorization units, and rate estimates are checked as you type, and the billing path is locked in before …
Step 3 — Dispatch Assigns a Driver
Step 3 — Dispatch Assigns a Driver
Real-time GPS and smart auto-assignment match the right driver by credentials and proximity — total visibility without picking up the …
Step 4 — Driver Completes the Trip
Step 4 — Driver Completes the Trip
The app enforces exactly the proof each broker requires — odometer readings, delivery photos, and a GPS-stamped member signature — …
Step 5 — Claim Generates Automatically
Step 5 — Claim Generates Automatically
The moment the driver taps Complete, Avenex builds a clean EDI 837P claim from the locked snapshot — no manual …
The Operational Safety Net
The Operational Safety Net
Persist-first intake, a durable retry queue, config-driven rules, and a full audit trail keep every trip recoverable and every change …
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RESOURCES

NEMT insights and updates

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Voices of Our Clients

Experiences from our consulting partners

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BOOK A LIVE DEMO

See Avenex on a real trip — end to end

Watch a broker roster land, a coordinator schedule it, a driver complete it with perfect compliance, and a clean claim generate automatically. 30 minutes. No slides.

Call Us
+1 (470) 800-0170
Email Us
info@avenexsoftware.com
Book a Demo
See Avenex on a real trip — end to end.
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Avenex — Contact / Live Demo background

Works with the brokers you already use

MTM, Modivcare, and Southtrans — connected through configuration, not custom code.

BROKER INTEGRATIONS
MTM
MTM
Modivcare
Modivcare
Southtrans
Southtrans